Your tools are not the problem. The way leads, calls, estimates, scheduling, and follow-up move through your business is. Elevate & Automate helps home service businesses organize all of it, so the whole business is not riding on the owner's memory.
Leads cool off when every call, text, and estimate waits on one person to answer between jobs.
You are paying for software whose follow-up and automation features are switched off. The parts that actually book jobs are dormant.
If work only moves when you check it, the business stalls every time you are out on a job.
The tools can text back, schedule, remind, and follow up. They only work when the steps behind them are clear: who responds, how fast, what happens next, and how nothing slips. That is the part Elevate & Automate cleans up.
Start with the audit. Move to the setup. Keep it running with monthly support. No surprise hours. No open-ended retainers.
Also called the Home Service Systems Audit. We review how your calls, leads, estimates, scheduling, follow-up, reviews, and payments are handled today, then hand you a clear fix list showing what is costing you time, trust, and booked jobs. PDF report, Loom walkthrough, a plain read on what can be safely automated, and a direct recommendation on whether the setup Sprint is your next step. Delivered within 5 business days after intake.
View the auditThe lead-to-booked-job setup. In 21 days we set up the system that captures new leads, responds fast, follows up on estimates, asks for reviews, recovers missed payments, and keeps customer messages in one place. Your team gets simple step-by-step instructions to run it after handoff.
View the SprintOngoing help keeping your automations, customer tracking, follow-ups, forms, calendars, and review requests working the way they should. Optional. Starts after the setup is live.
Inquire about the retainerDirect and decision-first. No discovery-call runaround. No endless calendar.
The Operations Clarity Audit finds what is actually broken, what is just annoying, and what to fix first.
If a build is the right next move, the 21-day Sprint builds and tests the system, with a 30-day tune-up window.
Optional monthly support keeps the follow-ups, automations, and instructions current as the business grows.
Michelle Craigen built her reputation across 20+ years of enterprise operations at IBM and Amazon Web Services, where the work was running large, complex systems for people who could not afford for things to break. Home service businesses deserve that same standard of execution.
EAC runs one method on every engagement, the Operational Truth Architecture: reveal what is actually happening, map the system around it, rebuild the parts slowing the business down, and align the team to the new flow.
Before I hired Michelle, every lead, every estimate, and every follow-up came through me. If I was on a roof, things stopped. She rebuilt the whole backend, including response, booking, and customer communication, and now the business runs without me holding it together. It finally feels like a company instead of a one-man operation.
This is a fit for owners who want tighter operations, clearer ownership, and a client experience that feels as strong as the service itself.
The issue is not demand. The issue is response speed, qualification, handoff, or follow-through.
The platform is paid for. The follow-ups, automations, and AI features sit idle while jobs leak through the gaps.
The work leans too hard on one person carrying every detail, approval, and reminder.
The offer is solid. The backend just needs to hold that standard consistently.
The audit gives you an operator-level read on what is slowing the business down, what to fix first, and whether a full setup is worth it. PDF report, Loom walkthrough, and a direct recommendation within 5 business days after intake.